Refund policy

REFUND & RETURN POLICY

We want you to love your VOLTMOUNT purchase. If you're not completely satisfied, we're here to help.

Return Window

You may request a return within 30 days of receiving your item.

Eligibility

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. Proof of purchase (order number or receipt) is required.

How to Start a Return

Email us at info@voltmount.shop with your order number and the reason for your return. We'll review your request and send you return instructions. Please do not send items back before contacting us — returns sent without authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs, unless the item arrived damaged, defective, or incorrect. Original shipping costs are non-refundable.

Damaged, Defective, or Incorrect Items

If your item arrives damaged or defective, or you received the wrong product, contact us within 7 days of delivery at info@voltmount.shop and include clear photos. We'll arrange a replacement or full refund at no extra cost to you.

Refunds

Once your return is received and inspected (or your claim is approved), we'll let you know the outcome. Approved refunds are issued to your original payment method within 5–10 business days. It may take additional time for your bank or card provider to post the refund.

Order Cancellations

You may cancel your order within 24 hours of placing it for a full refund, as long as it hasn't yet shipped. Email info@voltmount.shop as soon as possible.