Privacy policy

 

PRIVACY POLICY

This Privacy Policy describes how VOLTMOUNT ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect

When you make or attempt to make a purchase, we collect:

  • Contact details (name, email address, phone number)
  • Billing and shipping address
  • Order details

Payment information is processed securely by our third-party payment provider. We do not store your full payment card details.

When you browse our store, we may also automatically collect limited device and usage information (such as your IP address, browser type, and pages viewed) through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order and provide customer support
  • Send you updates, offers, or promotions — only if you opt in (you can unsubscribe at any time)
  • Detect and prevent fraud
  • Improve our store and services

Sharing Your Information

We share your information only as needed to run our business, including with:

  • Order fulfillment and supplier partners (to ship your order)
  • Payment processors (to handle payments securely)
  • Shipping carriers (to deliver your order)
  • Service providers that help us operate our store

We do not sell your personal information.

Cookies

We use cookies to operate and improve our store. You can control or disable cookies through your browser settings.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To make a request, email us at info@voltmount.shop.

Data Retention

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

Contact

For privacy questions, email info@voltmount.shop, or write to us at VOLTMOUNT LTD  71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom